#100989: "E-mail notification not working"
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Silakan periksa apakah sudah ada laporan tentang hal yang sama
Jika ya, silakan VOTE untuk laporan ini. Laporan dengan suara terbanyak diberikan PRIORITAS!
| # | Status | Votes | Game | Type | Title | Last update |
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Detil Deskripsi
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• Mohon salin/tempel pesan error yang Anda lihat di layar, jika ada.
I didn't recieve any, I'm just missing the e-mail notifications.
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• Mohon jelaskan apa yang ingin Anda lakukan, apa yang kemudian Anda lakukan, dan apa yang terjadi
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• Apa browser yang Anda gunakan?
Google Chrome v117
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• Harap salin/tempel teks yang ditampilkan dalam bahasa Inggris alih-alih bahasa anda. Jika Anda memiliki screenshot bug ini (disarankan), Anda dapat menggunakan Imgur.com untuk menguploadnya dan memberi tautannya di sini.
I didn't recieve any, I'm just missing the e-mail notifications.
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• apakah teks ini tersedia dalam translation system? jika iya, itu bisa diartikan lebih dari 24 jam
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• Apa browser yang Anda gunakan?
Google Chrome v117
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• Tolong jelaskan saran Anda secara tepat dan ringkas sehingga semudah mungkin untuk memahami apa yang Anda maksud.
I didn't recieve any, I'm just missing the e-mail notifications.
• Apa browser yang Anda gunakan?
Google Chrome v117
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• Apa yang tampil di layar ketika Anda tidak dapat berjalan (Layar kosong? Hanya tampil sebagian antar-muka? Pesan error?)
I didn't recieve any, I'm just missing the e-mail notifications.
• Apa browser yang Anda gunakan?
Google Chrome v117
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• Bagian mana dari peraturan yang tidak diterapkan dengan tepat oleh BGA
I didn't recieve any, I'm just missing the e-mail notifications.
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• Apakah kesalahan peraturan dapat dilihat dari ulangan permainan? Jika ya, pada langkah ke berapa?
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• Apa browser yang Anda gunakan?
Google Chrome v117
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• Aksi permainan apa yang ingin Anda lakukan?
I didn't recieve any, I'm just missing the e-mail notifications.
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• Apa yang Anda coba lakukan untuk memunculkan aksi permainan ini?
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
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• Apa yang terjadi ketika Anda melakukannya (pesan error, pesan status permainan, ...)?
• Apa browser yang Anda gunakan?
Google Chrome v117
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• Pada langkah ke berapa masalah tersebut muncul (apa petunjuk permainan saat itu)?
I didn't recieve any, I'm just missing the e-mail notifications.
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• Apa yang terjadi ketika Anda mencoba untuk melakukan aksi permainan (pesan error, pesan status permainan, ...)?
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• Apa browser yang Anda gunakan?
Google Chrome v117
-
• Mohon jelaskan masalah tampilannya. Jika Anda memiliki screenshot bug ini (disarankan), Anda dapat menggunakan Imgur.com untuk menguploadnya dan memberi tautannya di sini.
I didn't recieve any, I'm just missing the e-mail notifications.
• Apa browser yang Anda gunakan?
Google Chrome v117
-
• Harap salin/tempel teks yang ditampilkan dalam bahasa Inggris alih-alih bahasa anda. Jika Anda memiliki screenshot bug ini (disarankan), Anda dapat menggunakan Imgur.com untuk menguploadnya dan memberi tautannya di sini.
I didn't recieve any, I'm just missing the e-mail notifications.
-
• apakah teks ini tersedia dalam translation system? jika iya, itu bisa diartikan lebih dari 24 jam
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• Apa browser yang Anda gunakan?
Google Chrome v117
-
• Tolong jelaskan saran Anda secara tepat dan ringkas sehingga semudah mungkin untuk memahami apa yang Anda maksud.
I didn't recieve any, I'm just missing the e-mail notifications.
• Apa browser yang Anda gunakan?
Google Chrome v117
Laporkan riwayat
I have been to the settings, modified one settings and saved, but that does not change.
I did get the automatic renewal notice for my subscription in mid-October, but I haven't received anything since then.
As the op states, it is inconsistent in its reliability and as a paying premium user that's a bit disappointing.
We have checked spam. The messages either do not get sent or are undelivered. We all use Gmail if that helps.
The notifications I do receive all pass SPF and DKIM so unlikely that's the issue.
I noticed emails come from a 4 year old release of PHPMailer (5.2.28) so that might be worth looking at.
Depending on your logging you could audit your system for players that took a turn after the interval at which they should be sent a notification, but no notification is logged?
I'll hazard a guess that it's an overburdened system that can't keep up with the number of email jobs and to avoid an ever increasing queue, jobs are dropped if the user takes their turn before the job is actioned.
Happy to provide any information that can help.
Tambahkan hal lain di laporan ini
- ID meja / nomor langkah lainnya
- Apakah F5 menyelesaikan masalah?
- Apakah masalah tersebut telah muncul beberapa kali? Setiap kali? Tidak tentu?
- Jika Anda memiliki screenshot bug ini (disarankan), Anda dapat menggunakan Imgur.com untuk menguploadnya dan memberi tautannya di sini.
